RADAR108
How Teams Plan Headcount, Redefine Roles, and Structure Hiring
<p data-start="362" data-end="420" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Why MAAD Hiring Is Mostly an Organizational Design Problem</p><p data-start="422" data-end="648" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Hiring in MAAD teams is often described as a talent problem. Not enough good candidates. Not enough skills. Not enough experience. But if you step back, most hiring outcomes are decided long before a single resume is reviewed.</p><p data-start="650" data-end="765" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">They are decided when a team decides what work matters, how that work is divided, and how success will be measured.</p><p data-start="767" data-end="1045" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Headcount planning, role definition, and hiring scorecards are usually treated as administrative steps. In reality, they are acts of organizational design. And like all design decisions, they shape behavior, incentives, and outcomes in ways that are not always visible at first.</p><p data-start="1052" data-end="1158" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;"><br></p><p data-start="1052" data-end="1158" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Headcount planning is rarely about capacity alone. It is about how a team understands its own bottlenecks.</p><p data-start="1160" data-end="1407" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">When MAAD teams ask for new hires, the request is often framed around volume. More campaigns. More dashboards. More assets. More velocity. But volume is a surface signal. Underneath it lies a more important question: where does thinking slow down?</p><p data-start="1409" data-end="1687" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Teams that plan headcount around execution tend to create roles that absorb work without improving decisions. Teams that plan headcount around decision points tend to create roles that reduce friction, rework, and ambiguity. The difference is subtle, but it compounds over time.</p><p data-start="1689" data-end="1820" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">This is why two teams with the same number of people can produce wildly different outcomes. One adds hands. The other adds clarity.</p><p data-start="1827" data-end="1885" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;"><br></p><p data-start="1827" data-end="1885" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Role definition is where this difference becomes concrete.</p><p data-start="1887" data-end="2123" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Many MAAD roles are defined as collections of tasks rather than as positions within a decision system. A marketing role becomes a list of channels. A design role becomes a list of deliverables. An analytics role becomes a list of tools.</p><p data-start="2125" data-end="2390" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">This makes roles easier to describe but harder to evaluate. When a role is defined by outputs, hiring naturally focuses on whether a candidate can produce those outputs. When a role is defined by decisions, hiring focuses on how a candidate thinks under constraint.</p><p data-start="2392" data-end="2634" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Sociologists of work have long noted that roles defined by tasks tend to become interchangeable, while roles defined by judgment become irreplaceable. In MAAD teams, this distinction determines whether a hire adds leverage or just throughput.</p><p data-start="3506" data-end="3578" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;"><br style="font-family: Poppins, sans-serif; transition-property: all;"></p><p data-start="3580" data-end="3817" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">When headcount is planned around volume, roles are defined around execution. When roles are defined around execution, scorecards reward visible output. When scorecards reward visible output, teams hire people who look productive quickly.</p><p data-start="3819" data-end="3874" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">This creates short-term relief and long-term fragility.</p><p data-start="3876" data-end="4031" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Teams move faster but think less. Decisions get deferred upward. Rework increases. Strategy becomes centralized because judgment is scarce at lower levels.</p><p data-start="4033" data-end="4121" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Ironically, this is often interpreted as a talent gap, when it is actually a design gap.</p><p data-start="4128" data-end="4186" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;"><br></p><p data-start="4128" data-end="4186" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">AI has intensified this pattern rather than correcting it.</p><p data-start="4188" data-end="4440" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">As tools automate execution, organizations double down on measuring what remains visible. Speed. Output. Familiar workflows. But automation makes execution less scarce, not more. The real constraint shifts to interpretation, prioritization, and choice.</p><p data-start="4442" data-end="4577" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Yet hiring systems are slow to adapt. They continue to recruit for yesterday’s bottlenecks while today’s problems accumulate elsewhere.</p><p data-start="4579" data-end="4690" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">This is why many MAAD teams feel busy but not effective. Well-staffed but poorly aligned. Capable but reactive.</p><p data-start="4697" data-end="4829" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;"><br></p><p data-start="4697" data-end="4829" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Seen through this lens, hiring outcomes are not primarily about candidate quality. They are about organizational self-understanding.</p><p data-start="4831" data-end="5054" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Teams that understand where decisions matter design roles differently. Teams that design roles differently evaluate talent differently. And teams that evaluate talent differently end up with very different cultures of work.</p><p data-start="5056" data-end="5205" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">Headcount planning, role definition, are not neutral processes. They are expressions of how an organization thinks about value.</p><p data-start="5207" data-end="5281" style="margin-bottom: 10px; font-family: Poppins, sans-serif; transition-property: all;">And in MAAD work, how value is defined determines everything that follows.</p><h2 data-start="489" data-end="548" style="margin-top: 20px; margin-bottom: 10px; font-family: inherit; transition-property: all; line-height: 1.1; color: inherit; font-size: 30px;"><br style="font-family: Poppins, sans-serif; transition-property: all; color: rgb(0, 0, 0); font-size: 30px; white-space-collapse: preserve-breaks;"></h2>
Posted on 2/25/26, 12:00:00 AM.000
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