Job description
Job code:
AOT6
Category:
Customer Service, Operations
Position type:
Full-Time|Contract|Contract to Hire
Schedule:
Remote|Flexible
Job description:
We are hiring Customer Support Executives for one of our clients, a leading tax consulting services firm based out of Washington, DC for their Hyderabad, India office.
Responsibilities:
• Providing real time assistance to customers with their tax related queries.
• Working with internal teams to provide speedy resolution to customer issues.
• Completing tasks assigned by the Reporting Manager accurately and efficiently.
• Ensuring company policies are followed.
Requirements:
• Should have a minimum of 1 years of experience in international process specific to customer service or international sales campaigns.
• Highly prefer candidates with basic to advanced understanding of accounting
• Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem
• Ownership - go above and beyond to provide support.
Fresher with excellent communication skills can apply
Qualifications:
Graduate /UG /PG.
Stable work history.
Must be self-motivated and possess the desire for self-development.
Have the ability to work autonomously when required.
Be a team player.
Be dedicated to customer satisfaction and a great customer experience.
Flexible with shift timings.
Qualifications:
Bachelor's Degree
Primary skills:
Customer Support|Inbound Customer Support